5 Things I Didn’t Realize I’d Be Working on… - This is an interesting post on the ACRLog that covers five responsibilities the poster didn't expect to have when entering library work. Though aimed at academic libraries, I think that the "unknowns" (all technology-related) illustrate a pretty common phenomenon among library workers: there's always some new technology that our library, our patrons, our parent organization, our community movers and shakers are using, and we need to help support it.
"Mobile platforms" is bound to be one that we'll all run into eventually (if my thoughts on mobile library use are on track). "Unofficial student technical support" is probably something that most libraries see - helping (whether students or other patrons) handle operations in MS Office applications or other quote-unquote non-library operations.
Are there surprises (technology-wise) that you face in your library?
Monday, April 13, 2009
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